For airport transfers and point-to-point trips, we recommend booking at least 24 to 48 hours ahead. For weddings, proms, and major events, book as early as possible — popular spring and fall Saturday dates fill up months in advance. For last-minute reservations, call us directly at 978-921-4334 and we will do our best to accommodate you, subject to vehicle availability.

We strive to accommodate last-minute requests whenever possible, while maintaining our high service standards.

Yes, online booking must be booked 24 hours in advance. Please note that bookings are not guaranteed until confirmed by us.

Absolutely. You will receive a detailed confirmation via email or SMS outlining your itinerary and service details.

Yes. Contact our dispatch team as soon as possible to update pickup times, addresses, passenger counts, or vehicle type. Standard trip modifications are handled at no extra charge when made with reasonable notice. Changes to wedding or prom reservations may be subject to additional terms — please call us directly so we can review your specific booking.

Deposits for wedding and prom reservations are non-refundable. Because these bookings hold a specific vehicle exclusively for your date and time — often months in advance — the deposit secures that commitment on both sides. If you need to change your date or vehicle, please contact us as early as possible at 978-921-4334, and we will do everything we can to work with you, subject to availability. We strongly recommend confirming all event details before placing your deposit.

The client who books the vehicle is responsible for any damage caused to the interior or exterior of the vehicle by their party during the trip. A $300 vehicle damage fee will be charged for cleaning, repair, or restoration required as a result of passenger conduct, including staining, breakage, or excessive soiling. We take exceptional pride in maintaining our fleet in pristine condition and appreciate your cooperation in treating our vehicles with care.

Yes. Contact our dispatch team as soon as possible to update pickup times, addresses, passenger counts, or vehicle type. Standard trip modifications are handled at no extra charge when made with reasonable notice. Changes to wedding or prom reservations may be subject to additional terms — please call us directly so we can review your specific booking.

Yes. by-the-hour charter service is subject to a minimum booking requirement that varies by vehicle class and event type. Wedding and prom packages typically require a minimum of several hours to cover travel time, waiting, and return service. Contact us to discuss your itinerary, and we will recommend the right package to fit your schedule and budget.

Airport transfer pricing from Boston Logan International Airport is based on your destination, vehicle type, and passenger count. Rates vary for executive sedans, luxury SUVs, Sprinter vans, and coaches. We track your flight in real time, so if it’s delayed, your chauffeur adjusts accordingly at no additional charge. Request a quote at BostonChauffeur.com for an exact fare to your destination, or call us at 978-921-4334.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Corporate account holders may be billed on a monthly invoicing cycle. Gratuity is not included in the quoted rates and is at the passenger’s discretion, and it is appreciated by our professional chauffeurs. Please contact us to discuss payment arrangements for large group bookings or multi-day corporate travel.

All fees are included with the exceptions of stops, additional wait times, child seats, tolls, parking fees. 25% surcharge on major holidays: New Year’s Eve, New Year’s Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day, or Christmas Day.

The Mercedes Jet Sprinter Limo is one of our most distinctive vehicles — a luxury Mercedes-Benz Sprinter converted into a high-end limo-style cabin featuring premium leather seating and elevated interior finishes. It offers the spaciousness of a Sprinter in a sophisticated executive environment. It is a popular choice for weddings, VIP corporate travel, road shows, and group celebrations where passengers want something exceptional beyond a traditional stretch limousine. Ask about availability when requesting your quote.

We serve solo travelers through groups of 55 passengers and beyond. General capacity guidelines: executive sedans seat up to 3 passengers; luxury SUVs up to 6; stretch limousines up to 8 to 10; Mercedes Sprinter vans up to 14; the Mercedes Jet Sprinter Limo up to 12 to 14 in luxury configuration; mini coaches up to 24 to 30; and motor coaches up to 55 passengers. Actual capacity may vary based on luggage requirements. Contact us at 978-921-4334 to match the right vehicle to your group size.

Our primary airport is Boston Logan International Airport (BOS). We also provide service to and from Manchester-Boston Regional Airport (MHT), T.F. Green Airport in Providence (PVD), Worcester Regional Airport (ORH), and Portsmouth International Airport at Pease (PSM). Through our worldwide affiliate network, we can also arrange airport transfers in over 550 cities globally. Contact us at 978-921-4334 for service at any airport not listed above.

Yes. We are an experienced and trusted prom transportation provider in Greater Boston, the North Shore, and MetroWest. Prom season fills up quickly, so book early to secure your vehicle. Deposits for prom reservations are non-refundable. We recommend coordinating pickup times, group sizes, and return schedules well in advance to ensure the evening runs smoothly. Call us at 978-921-4334 to discuss prom packages and vehicle options.

Absolutely. We specialize in road show logistics and multi-stop executive itineraries. Whether your team is moving between investment meetings across Boston, touring client sites in New England, or connecting flights with tight windows, we coordinate every leg of the journey. Through our worldwide affiliate network of more than 550 cities, we can also extend seamless ground service to other markets — with Boston Chauffeur as your single point of contact throughout.

Call us at 978-921-4334 to discuss your corporate transportation.

We serve Boston, all parts of Massachsetts, New Hampshire, Maine Connecticut, Rhode Island, not Vermont,  not Vermont,  not Vermont, Vermont. and New York City. Events include corporate transportation, special events, leisure travel, and more.

Beyond New England, our worldwide affiliate network enables us to coordinate chauffeured transportation in more than 550 cities and airports globally. Boston Chauffeur acts as your single point of contact — handling vehicle selection, scheduling, and communication wherever your travels take you.Cities include bejing, Berlin, Tokyo, Milan, Singapore, London, Paris, Madrid, and other international destinations.

Expect punctuality, attention to detail, and a calm, luxurious environment. From door to destination, your comfort and time are our highest priorities.

We serve all of New England, including Connecticut, Rhode Island, New Hampshire, Vermont, and Maine, and we provide transportation to New York City for corporate, event, and leisure travel. Beyond New England, our worldwide affiliate network enables us to coordinate chauffeured transportation in more than 550 cities and airports globally. Boston Chauffeur acts as your single point of contact — handling vehicle selection, scheduling, and communication wherever your travels take you.

Boston Chauffeur is a locally owned, boutique luxury transportation company — not a broker and not a rideshare platform. You are always riding in a company-owned vehicle driven by a Boston Chauffeur employee, not a gig worker, which provides consistency in service. Every vehicle is maintained, inspected, and detailed by our own team. You work directly with our local dispatch — not a call center or algorithm. And a real person is monitoring your ride 24 hours a day, seven days a week.

All Boston Chauffeur vehicles are fully insured, licensed for commercial passenger transportation, and maintained under a rigorous schedule of routine inspections, preventative maintenance, and professional detailing. We operate exclusively late-model vehicles so that every passenger travels in comfort, safety, and style.

Boston Chauffeur operates 24 hours a day, 365 days a year. Our dispatch team is available around the clock to handle reservations, last-minute changes, and real-time trip monitoring. Early morning airport runs, late-night event pickups, and holiday travel are all fully supported. You can reach us anytime at 978-921-4334.

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Child seating is available upon request to ensure the safety and comfort of all passengers.

No. To maintain a pristine environment, all vehicles are strictly non-smoking.

We serve all of New England, including Connecticut, Rhode Island, New Hampshire, Vermont, and Maine, and we provide transportation to New York City for corporate, event, and leisure travel. Beyond New England, our worldwide affiliate network enables us to coordinate chauffeured transportation in more than 550 cities and airports globally. Boston Chauffeur acts as your single point of contact — handling vehicle selection, scheduling, and communication wherever your travels take you.

Boston Chauffeur is a locally owned, boutique luxury transportation company — not a broker and not a rideshare platform. You are always riding in a company-owned vehicle driven by a Boston Chauffeur employee, not a gig worker, which provides consistency in service. Every vehicle is maintained, inspected, and detailed by our own team. You work directly with our local dispatch — not a call center or algorithm. And a real person is monitoring your ride 24 hours a day, seven days a week.

Simply contact us with your travel dates, destination city, pickup location, and vehicle preferences. Our team will coordinate with our vetted affiliate in that city, confirm the booking, and provide you with all the details. You deal directly with us — not with an unfamiliar company in another country. This is especially valuable for corporate clients, executives on multi-city tours, and travel managers booking for groups. Call 978-921-4334 or submit a quote request here.

Yes. Boston Chauffeur provides group transportation to Gillette Stadium for major events, including concerts, Patriots games, and the upcoming FIFA World Cup 2026. Traveling as a group with a professional chauffeur lets you skip traffic, avoid parking hassles, and arrive relaxed and on time. FIFA World Cup dates are filling up quickly — call us at 978-921-4334 to request a quote before your preferred dates are gone.

Please contact us promptly. We will make every effort to locate and return your belongings as quickly as possible.

Our team is always ready to assist. Contact Boston Chauffeur anytime to experience service defined by professionalism, discretion, and excellence.