BC Concierge Terms and Conditions

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Boston Chauffeur Grocery Concierge Terms & Conditions

[/vc_column_text][/vc_column][/vc_row][vc_row row_layout=”fullwidth” row_bg=”image” bg_image_repeat=”no-repeat” bg_image=”5962″][vc_column][vc_single_image image=”5964″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]By checking the box on the order form, you agree to the terms and conditions of our Grocery Concierge service.

Grocery Concierge Orders 

All orders placed Monday through Sunday by 12:00 PM will be delivered the same day. Sunday orders will be delivered the next day.

Grocery Concierge Payment:

Your order payment can be processed through our booking system if you wish to use the credit card on file with us.

All valid credit cards and debit cards are accepted for grocery orders.

Payment will be collected by phone at the time the order is submitted to us, and processed before we shop for your order.

Driver tips are not included. Cash tips are preferred

Grocery Concierge Delivery Fee

There is a flat rate delivery fee of $59 per order.

Orders and delivery fee will invoiced on same bill.

Grocery Concierge Next Day Delivery Gratuity

Driver tips are not included. Cash tips are preferred.

Grocery Concierge Same Day Delivery

Orders place Monday through Saturday by 12:00 PM will be delivered the next day.

Orders placed Sunday will be delivered the next day.

Contactless delivery will left at your door

Cancellation Policy. 

Once order has been entered with RD, order cannot be changed or cancelled.

Grocery Concierge Delivery Tracking

Boston Chauffeur will track all orders/deliveries with our reservation system, just as we would track your ride. We’ll notify you of when the order is about to be delivered.

Contactless Delivery

Delivery is contact free, meaning that you are not required to sign anything or accept the order from your concierge.

Your concierge will wear a mask and gloves during each shopping trip and deliver.

Grocery Concierge Vehicles

The vehicle used for your delivery will be cleaned and sanitized before and after each delivery.

Order Substitutions

Due to nature of supply by our strategic partner, Restaurant Depot,  and Shaws we cannot offer substitutions for any products ordered.[/vc_column_text][/vc_column][/vc_row]

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