Boston Chauffeur Policies – Billing

Billing Rates Rides are billed to the customer’s credit card. Boston Chauffeur accepts the following: American Express, Discover Card, Mastercard, Visa. Use of a debit card to secure this reservation may result in an authorization hold on your bank funds in excess of the estimated service amount. Please contact Boston Chauffeur directly if you have questions concerning our debit card authorization practice.

  • A 20% recommended tip is added on the base fare. If applicable, stop time, wait time, and any holiday surcharges may also be included.
  • Any applicable additional charges (tolls, taxes, parking, fuel surcharge, etc.) will be itemized on your receipt.
  • All published rates are subject to change without notice.
  • Rides that take place on New Year’s Eve, New Year’s Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day or Christmas Day will be subject to a holiday surcharge of $25.00 or 25%, whichever is greater, applied to the base fare, stop and wait time.
  • Waiting time is the time that elapses between the scheduled pickup time and the time a passenger enters the vehicle. After a five (5) minute grace period on rides that do not begin at an airport, there is a $8.00 charge for every five (5) minutes of waiting time. At airports: Passengers arriving on domestic flights will have a thirty (30) minute grace period from the Federal Aviation Administration’s recorded wheels-down time; passengers arriving on international flights will have a forty-five (45) minute grace period. There is a $8.00 charge for every five (5) minutes of waiting time after the grace period elapses.
  • Train and bus schedules cannot be monitored, therefore, billing begins at the scheduled pick up time.
  • Passenger-requested stops on route will be charged waiting time at a rate of $8.00 per five (5) minute increment.
  • Airport greeter service available for baggage greets at Logan Airport for an additional $50.00 (add $15.00 between midnight and 5 a.m.)
  • All FBO arrivals have a two hour minimum
  • All Fenway Park events have a two hour minimum per segment of service
  • All Gillette Stadium events are billed on an hourly, no transfers
  • All Comcast Center events are billed on an hourly basis, no transfers
  • Starting Memorial Day, all trips to vacation destinations will be billed hourly from Friday through Sunday due to heavier traffic patterns
  • For sedan/town car airport service between the hours of 12:00am and 5:00am please add an additional $15.00
  • For limo/van and SUV airport service between the hours of 12:00am and 5:00am please add an additional $25.00
  • There will be a $20.00 charge for all international arrivals
  • A fuel charge applies to base fare on all services.
  • Hourly rate begins when the car leaves the garage and ends upon its return to the garage.
  • Fractions of an hour are rounded to next half-hour
  • Boston Chauffeur provides child seats. There will be a $25 charge for each infant or child safety seat. In accordance with state and federal laws, parents and guardians of children traveling in Boston Chauffeur vehicles are responsible for installing child safety seats.
  • Boston Chauffeur arrives 15 minutes prior to all scheduled pickups at no additional charge.
  • Boston Chauffeur arrives 30 minutes prior to all scheduled FBO pickups at no additional charge.